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 Post subject: Impossible to type email address (big encoding problem)
 Post Posted: Sun Aug 06, 2006 8:07 pm 
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Flash-Guestbook Member

Joined: Sun Aug 06, 2006 8:00 pm
Posts: 5
Hello,

I've juste installed my guestbook with success, it works fine except one VERY important thing :

Impossible to type what I want (especially for the email address)

I mean when I press the "." or others special keys such as "@" that require Alt gr + 0 on my french AZERTY keyboard, it's another symbol that appears.

My keyboard and my broser (Firefox) work well.

I guess it is a encoding problem but I don't understand...

Here is the page http://perso.netpratique.fr/marmand/livre_d_or.php

(my site is under construction)

Thnaks a lot,

MA


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 Post subject:
 Post Posted: Mon Aug 07, 2006 12:15 am 
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Site Admin
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Joined: Wed Jul 19, 2006 12:21 pm
Posts: 104
Dear Ma,

Actually it's a FireFox problem, of you test your guestbook in MSIE, you won't have any problems.

We know about this problem, as we live in Vienna, Austria and must use Alt Gr + Q to get the @ symbol. We will be releasing a fix for this problem very soon.
(Hopefully by the end of next week along with all the other announced "new" features)

Hopefully this will make you feel a little better until then...

By, the statistics of 6 other sites of ours, FireFox makes up almost 19% of site visitor browser types. MSIE makes up almost 79%, and the rest is eratically distributed among the other 7 popular browsers. So, 1 out of five visitors could have a problem with your guestbook for the next week.

I know...not great, but it is the best we can do for now, I apologize.

_________________
Sincerely,
Ryan
Flash-Guestbook Support


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 Post subject:
 Post Posted: Mon Aug 07, 2006 8:24 am 
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Flash-Guestbook Member

Joined: Sun Aug 06, 2006 8:00 pm
Posts: 5
Dear Ryan,

As I said my site is not finished, I can easily wait for one week.
In any case, thank you for the fix; the fact thaht you know exactly where the problem comes from is reassuring.

Once it's finished I will surely accept to put my site on your featured list.

It's funny you live in Austria, I'll spent my holydays there in 2 weeks, to make photos for sure :D

Regards,

MA


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